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Velontera

Privacy Policy

1. Introduction

Velontera ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velontera.com (the "Website") or enroll in our Remote Team Management Course (the "Course").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or enroll in our Course.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

2.1. Personal Data

Personally identifiable information, such as your name, email address, telephone number, and mailing address, that you voluntarily give to us when you register for our Course or when you choose to participate in various activities related to the Website. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Website or enrolling in our Course.

2.2. Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

2.3. Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, card brand, expiration date) that we may collect when you purchase our Course. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2.4. Data From Social Networks

User information from social networking sites, such as LinkedIn, Facebook, and Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

2.5. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

  • Create and manage your account
  • Process payments and refunds
  • Deliver targeted advertising, newsletters, and other information regarding our Course to you
  • Email you regarding your account or Course
  • Enable user-to-user communications
  • Generate a personal profile about you to make future visits to the Website more personalized
  • Increase the efficiency and operation of the Website
  • Monitor and analyze usage and trends to improve your experience with the Website and Course
  • Notify you of updates to the Website and Course
  • Offer new products, services, and/or recommendations to you
  • Perform other business activities as needed
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Request feedback and contact you about your use of the Website and Course
  • Resolve disputes and troubleshoot problems
  • Respond to product and customer service requests

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3. Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.4. Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

4.5. Online Postings

When you post comments, contributions, or other content to the Website, your posts may be viewed by all users and may be publicly distributed outside the Website in perpetuity.

5. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins, or settings.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Your Rights Regarding Your Information

7.1. Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.

7.2. Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Website
  • Logging into your account settings and updating your preferences
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

8. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

9. International Data Transfers

Our Website and Course are operated in Australia. If you are located in the European Union or elsewhere outside of Australia, please be aware that any information you provide to us will be transferred to Australia. By using our Website or Course and/or providing us with your personal information, you consent to this transfer.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • By email: [email protected]
  • By phone: +61 8 6318 8431
  • By mail: 07 Winona Esplanade, O'Konport, WA 2307, Australia